Book nowSITHFAB002 Responsible Service of Alcohol (RSA)

On 1 February 2009 Queensland Office of Liquor and Gaming Regulation (OLGR) in response to the mandatory training requirements of the Liquor and Other Acts Amendment Act 2008 require proof of completion of Responsible Service of Alcohol (RSA) training for all liqour licence staff, including security crowd control officers.

Regal Security and Industry Training RTO is QLD OLGR approved for the delivery, assessment and certification of this course, recognised as a Statement of Attainment in the SIT30712 Certificate III in Hospitality program from the nationally endorsed Tourism, Hospitlity and Events Training Package.

Our RSA Course is available in the Gold Coast to Brisbane; Cairns and north QLD areas in a combination of self-paced and course participation with highly trained industry trainer professionals giving our course a whole lot more substance and hands on experience.

Regal Security and Industry Training RTO No. 32331 is proud of its reputation in the delivery and assessment of nationally recognised programs, courses, industry security function and weapons safety licence refresher courses to exceed client, student and QLD business and community responsive safety and security confidence and expectations.

  Regal Security & Industry Training is a training RTO provider and NOT a CRICOS RTO provider

Program eligibility:

  • Pre-requisites: We highly recommend a minimum of Grade 10 level of English reading and writing, with modification of applicable learning and assessment tasks to meet pre-enrolment Language, Literacy and Numeracy checklist responses is provided.
  • Handbook - program eligibility, conditions, review and appeal process; Enrolment Form and QLD licence application criteria available on the Form page
  • Identification and Citizenship: Over 18 years of age, Drivers Licence; 18+ Card; Credit Card with photo; Passport.
  • Industry compliance: Training record requirement for QLD security licence - Crowd Control function for security officers working in liquor licenced premises/venues/outdoor areas.

SITHFAB002 Responsible Service of Alcohol  R1

Course Overview:

  • Skills and knowledge competency in liquor service, management and skilled in the need to apply discretion and judgement.
  • Security Crowd Control Officers monitoring customer behaviour for person and premise security and safety at liquor licenced premises and events.

Our course covers:

  • Responsible service of alcohol
  • Minors
  • Unduly intoxicated and disorderly patrons
  • Security
  • Staff training
  • Promotional activities
  • Responsible hospitality practices
  • Noise management
  • Community and industry consultation regarding the conduct of the business
  • Compliance with the Liquor Act 1992 and other laws

Course participation


  • Completed Workbook activities are assessed to Unit evidence competency standards. Timely feedback of applicable assessment evidence gap solutions for re-assessment are available, as required.

Course Outcome

  • On successful course completion a Statement of Attainment will be issued for eligibility to your desired industry where liquor licence OLGR regulation is required.

Enrolment and Course Fee

Enrolment Form

Fee: $60 per person

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